Terms of Use

1. The licence we grant you

We grant you a personal, non-exclusive, non-transferable licence to install and use the App on computers and devices you own or control, for your own private use. You may not resell, rent out, or redistribute the App, or present it as your own product.

2. Fusion Core Lite and Fusion Core Pro

The App is available in two versions. Fusion Core Lite is free and includes the core music, radio, podcast and photo features. Fusion Core Pro is paid and unlocks the remaining features, such as Movie Center, Karaoke Center, jukebox mode, the Photo Center AI tools, mobile and TV streaming, and inviting movie guests. Some Photo Center AI tools are processed by an external service and are paid for separately with credits — see section 4.

Fusion Core Mobile is free to download from Google Play and the Amazon Appstore. It plays from a PC that is signed in to a Fusion Core Pro account. In the Fire TV app you can also buy Pro through Amazon (see section 3). Movie guests (see section 6) do not need Pro of their own.

Some features, including mobile and TV access, require a Fusion Core account. You are responsible for keeping your account details secure and for activity that takes place under your account.

3. Subscription, billing and cancellation

You can buy Fusion Core Pro in two places: on our website, or in the Fusion Core app on Amazon Fire TV, through Amazon. Wherever you buy it, Pro is added to your Fusion Core account and works wherever you sign in with that account. How you pay, renew, cancel and ask for a refund depends on where you bought it. Each purchase is billed separately by the place you bought it, so if you already have Pro you do not need to buy it again.

3.1 Pro bought on our website

Plans and price. On our website, Fusion Core Pro is offered as a monthly subscription at £3.99, a yearly subscription at £34.99, or a one-off lifetime purchase at £149.99. All prices include any applicable VAT. We will tell you before any price change takes effect, and you may cancel if you do not accept it.

Renewal. The monthly and yearly plans renew automatically at the end of each period until you cancel, and each renewal is charged to the payment method on your account. The lifetime purchase is a single payment that does not renew.

Switching plans. You can switch between the monthly and yearly plans at any time on the Your account page. The price is adjusted for the time left on your current plan: you pay the difference, or anything left over is kept as credit towards your next payments. Your plan then renews from the day you switch.

Payment. Payment is handled by our payment provider, Stripe. We never receive or store your full card number.

Cancelling. You can cancel at any time on the Your account page at fusioncoremobile.com/account. Your Pro features remain active until the end of the period you have already paid for, and you will not be charged again. Cancelling does not delete your media or your library — the App returns to Fusion Core Lite.

Your cancellation rights. If you are a consumer in the UK or EU, you normally have 14 days to cancel a new subscription for a refund. Where you ask to start using Pro features immediately within that period, you acknowledge that you may lose that right once the service has been fully provided, to the extent permitted by law. This does not affect your other statutory rights.

Refunds. To ask for a refund of a payment made on our website, contact us using the details below.

3.2 Pro bought in the Fire TV app (Amazon)

Who you pay. In the Fusion Core app for Amazon Fire TV, Pro is sold through the Amazon Appstore’s in-app purchasing. Amazon takes the payment, and Amazon’s terms apply to the payment as well as these Terms. We never receive your payment details.

Plans and price. Pro is offered as a monthly subscription, a yearly subscription or a one-off lifetime purchase. Amazon shows the price, in your local currency, before you buy. It may differ from the prices on our website.

Renewal. The monthly and yearly subscriptions renew automatically through Amazon at the end of each period until you cancel them. The lifetime purchase is a single payment that does not renew.

Changing or cancelling. You manage, change and cancel a subscription bought through Amazon in your Amazon account. We cannot cancel or change it for you, and nothing you do on our website or in your Fusion Core account cancels it. After you cancel, Pro stays on until the end of the period you have already paid for.

Which account gets Pro. Pro is added to the Fusion Core account you are signed in with on the TV when you buy it. One purchase gives Pro to one Fusion Core account. If Pro does not appear, choose Restore purchases on the Get Pro screen while signed in with the same account.

Refunds. Refunds for purchases made through Amazon are handled by Amazon under its own policies, so please ask Amazon. If Amazon refunds a purchase, or a subscription ends, Pro ends on your Fusion Core account too. This does not affect your statutory rights.

Deleting your account. Deleting your Fusion Core account does not cancel a subscription bought through Amazon. Cancel it in your Amazon account first, or Amazon will keep charging you for it.

4. AI credits for Photo Center

What credits are. Some Photo Center AI tools are processed by an external AI service and are paid for with credits. Credits are a consumable: each run of a paid tool spends credits from your balance. Tools marked as free run on your own computer and never use credits. Paid tools require Fusion Core Pro, a Fusion Core account and an internet connection.

Packs and price. Credits are sold in one-off packs: 50 credits at £1.99, 150 at £4.99, 350 at £9.99, and 1,000 at £24.99. All prices include any applicable VAT. A pack is a single payment; it does not renew and does not subscribe you to anything. Credits are sold only on our website and cannot be bought in the Fire TV app.

Credits are separate from Pro. The AI tools are part of Fusion Core Pro, so you need Pro to buy credits and to use them. Buying credits does not give you Pro, and Pro does not include credits. If your Pro ends, any unspent credits stay on your account and can be used again if you return to Pro.

How credits are spent. Each paid tool has its own price in credits, shown in the App before you run it. You are charged only when a result is returned — if a tool fails, times out, or returns nothing, no credits are taken.

Credits do not expire and stay on your account for as long as the account exists. They have no cash value, cannot be transferred to another account, and cannot be exchanged for anything other than use of the paid tools.

Your cancellation rights. If you are a consumer in the UK or EU, you normally have 14 days to cancel a purchase of digital content. Credits are delivered to your account immediately, and by buying them you ask us to supply them straight away and acknowledge that you lose that right for any credits you have already spent. Within 14 days of purchase we will refund the credits from that pack that you have not spent, in proportion to the price you paid. This does not affect your other statutory rights.

Results are yours, and yours to check. Images produced by the AI tools are generated automatically from the photo you supply. We do not claim ownership of them. You are responsible for the photos you put in, for having the right to use them, and for what you do with the result — automated results may contain mistakes or artefacts and should not be relied on as an accurate record of anything.

Availability. The paid tools depend on a third-party AI service. We cannot guarantee they will always be available, and individual tools may change or be withdrawn. If a tool is withdrawn, unspent credits stay on your account for use with the remaining tools.

5. You supply your own content

Fusion Core is a player. Beyond a small licensed sample library included so the app has something to play on a new machine — a set of built-in mood tracks, nine short films and twelve sample albums — it contains no media content. You are responsible for the media you add to it and for having the right to hold and play that media. Internet radio and podcast streams are third-party public feeds; we do not operate them, control what they broadcast, or guarantee that any given stream will keep working.

6. Movie guests

With Fusion Core Pro you can invite up to five people to watch films from your PC on their own phones. If you do:

• Only share films you have the right to share with that person. Many films you buy or record are licensed for your own household only, and sharing them outside it may not be allowed.
• Only invite people you know, and only give us an email address you have permission to share.
• You are responsible for how your guests use the access you give them. You can remove a guest at any time, and their access ends within a few minutes.
• Guests sign in with their own Fusion Core account and must follow these Terms.

7. Your responsibilities

You agree not to use the App to infringe anyone’s copyright or other rights, not to attempt to circumvent technical protections, and not to use the App unlawfully. You are responsible for complying with the laws that apply where you live.

8. Intellectual property

The App, its name, design and code remain our property. Nothing in these Terms transfers ownership of the App to you. Third-party names, logos and metadata shown in the App remain the property of their respective owners.

9. Disclaimer of warranties

The App is provided “as is” and “as available”, without warranties of any kind, whether express or implied. We do not warrant that the App will be uninterrupted or error free, that it will play every file or format, or that third-party services and streams it can connect to will remain available.

10. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of data, or loss of profit arising from your use of the App. Nothing in these Terms limits liability that cannot be limited by law, and if you are a consumer, your statutory rights are unaffected.

11. Suspension and termination

We may suspend or end access to account-based services, including guest access, if these Terms are breached. You may stop using the App at any time by uninstalling it.

12. Changes to these Terms

We may update these Terms from time to time. The “last updated” date above will reflect any changes, and continued use of the App means you accept the revised Terms.

13. Governing law

These Terms are governed by the law of England and Wales. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring a claim in the courts there.

14. Contact